Decatur Water Bill Pay: Online Payment Method

Decatur Water Bill Pay: Online Payment Method

Decatur Water Bill Pay using several payment ways. You can pay your Decatur Water bill 24/7 using your credit/debit cards. Decatur Water provides several ways that you can use to pay your water bill. These payment ways include online, by phone, mail, auto-pay, or in-person. you can pay Decatur Water bills by using an automated phone system by calling 217.424.2841. Moreover, log in to your Water account to pay your water bill online. So, if you want to learn all water bill payment ways, read the following article.

Online Water Bill Pay

You can pay your water bill online using our secure portal. opens in a new window. For queries or concerns regarding automatic payments, please contact Utility Customer Service at (217) 424-2841 from 8:00 AM to 4:30 PM, Monday through Friday.

Official Website www.decaturil.gov
Services Water and Sewer
Service Area City of Decatur
Category Water Bills
Water Customer Login To Pay Bill Click Here
Phone Number 217.424.2841
Customer Service (217) 424-2830
Social Media Links Facebook
Payment Methods By Phone, Online, By mail, auto-pay, credit card pay, or by Person
HQ Location 1 Gary K. Anderson Plaza, Decatur, IL 62523

City of Decatur Water Login

Decatur Water Bill

You don’t need to log in to pay your Decatur, IL water bill online! The City of Decatur uses a direct payment system, where you enter your account and bill information right on the payment page without logging in.

Here’s how to pay your Decatur water bill online:

  1. Visit the City of Decatur’s online payment portal: https://decaturil.gov/pay-your-bill/
  2. Choose “Municipal Utilities (Water) Bill” from the drop-down option under “Type of Payment”.
  3. Enter your account number and bill number. You can find these on your water bill.
  4. Click “Continue.”
  5. Choose your payment method: e-check, credit card, or debit card.
  6. After entering your payment details, select “Make Payment.”

Decatur Water Bill Pay Options

You have several convenient options for paying your Decatur, IL water bill:

  • Pay Online
  • Pay By Phone
  • Pay By Mail
  • Auto payment
  • Pay In-Person
  • Drop Box Payment

Decatur Water Bill Payment Online

Decatur Water Bill pay

This is the fastest and easiest way to pay your bill. Visit the City of Decatur’s online payment portal: https://decaturil.gov/pay-your-bill/. You’ll need your account number and bill number, which you can find on your water bill. You can pay the Decatur bill with a credit card, debit card, or electronic check (E-Check). For additional results, feel free to browse the Harnett Water Pay Bill: Quick Payment Options.

Decatur Water Bill Pay by Phone

Call Utility Customer Service at 800-700-9309. You can use a credit card, debit card, or E-Check to pay your Decatur water bill.

Pay Decatur Water Bill In Person

  • You can pay your bill in person at the Decatur Civic Center cashier window, located at #1 Gary K. Anderson Plaza.
  • The cashier window is open from 8:00 AM to 4:30 PM, Monday through Friday.
  • You can pay the Decatur bill with cash, check, money order, credit card, or debit card.

Authorized Payment Locations

You can also pay your bill at one of the authorized payment locations, such as Kroger, Ace Hardware, or Dollar General.

Location Address
First Currency Exchange #2 1659 E Eldorado St
Horan’s on the Corner Florist 1106 W Pershing Rd
Kroger 3070 N Water St
Kroger 255 W 1st Drive

Decatur Water Bill AutoPay

Autopay for Decatur Water Bill

You can sign up for Auto Pay and have your bill automatically deducted from your bank account each month. This is a convenient way to avoid late fees.

Information required for registration:

  • Customer Number
  • Email Address
  • The routing number of your bank
  • What’s in your bank account (checking or savings) and your account number

Drop-Box Payment

Jackson Street has a payment drop box on the east side of the Civic Center. Please send the remittance portion of your bill in the return envelope that was supplied with it.  Please don’t fill the drop box with cash.

Decatur Water Bill Pay by Mail

Send your bill, together with a return envelope, to:

City of Decatur

P.O. Box 2578

Decatur, IL 62525-2578

FAQs

Q: What payment methods are accepted?

A: You can pay with cash, check, money order, credit card, debit card, or E-Check (online and phone payments only).

Q: When is my bill due?

A: Your bill is due on the 20th of each month. There is a 10-day grace period to avoid late fees.

Q: Is it safe to pay my bill online?

A: Yes, the City of Decatur uses a secure online payment system.

Q: What hours can I call to pay my bill by phone?

A: You can call Utility Customer Service at (217) 424-2841 from 8:00 AM to 4:30 PM, Monday through Friday.

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