Downers Grove Water Bill Pay | Online Payment Options

Downers Grove Water Bill Pay | Online Payment Options

Downers Grove Water Bill Pay online 24/7 using your credit/debit cards. Pay your water bills using an automated phone system by calling 630-969-0664. There are several ways that you can use to pay your Downers Grove water bill. These payment ways include online, by phone, mail, auto-pay, or in-person. Further, log in to your Downers Grove account to pay your bill online. If you want to learn all water bill payment ways, must read the following article.

Downers Grove Water Bill Pay Online

Customers can pay their bills via electronic funds transfer (EFT). Your Payment will automatically be deducted from your checking or savings account on the billing due date.

Official Website
Services Water and Sewer
Service Area Village of Downers Grove
Category Water Bills
Water Customer Login To Pay Bill Click Here
Phone Number 630.434.5500
Customer Service 630-969-0664
Social Media Links Facebook, Twitter
Payment Methods By Phone, Online, By mail, auto-pay, credit card pay, or by Person
HQ Location Downers Grove, 801 Burlington Avenue, IL 60515

Downers Grove Water Login

Downers Grove Water Bill

To log in and pay your Downers Grove water bill, you have two options depending on who provides your water service:

If the Village of Downers Grove provides your water service:

  1. Navigate to the Customer Self-Service Portal:

  1. Choose your login method:
    • Existing Account: Click “Log in” in the top right corner and enter your email address and password.
    • New Account: Click “Customer Self Service” on the left side and follow the prompts to create a new account using your account number, service address, and other identifying information.
  2. Once logged in:
    • Select “Utility Billing” from the “My Account” menu.
    • Find your current water bill.
    • Click “Make a Payment” and choose your preferred payment method (credit card, bank account, etc.).
    • To finalize your payment, adhere to the instructions displayed on the screen.

If the Downers Grove Sanitary District provides your water service:

  1. Go to the City Insight platform:
  2. Select “Pay Now” or “Sign Up & Pay.”
  3. If making a one-time payment:
    • Enter the zip code associated with your billing account.
    • Choose your payment method and follow the instructions to complete your transaction.
  4. If signing up for an account:
    • Click “Create Account” and provide your account number, email address, and other required information.
    • Once your account is set up, you can log in and make payments, set up recurring payments, and manage your account settings.

Downers Grove Water Bill Pay Methods

Paying your Downers Grove water bill can be done through various methods, depending on your preference for convenience and speed. Here are the options:

  • Pay Online
  • Pay By Phone
  • Pay By Mail
  • Auto payment
  • Pay In-Person
  • Quick Payment

Downers Grove Water Bill Payment Online

Downers Grove sign in

Customer Self-Service Portal: Create or access your Customer Self-Service (CSS) account on the Village of Downers Grove website. You can then make a one-time payment or set up recurring payments using a checking account, credit card, or savings account. This is the fastest and most convenient option to pay your Downers Grove Water bill.

City Insight: This platform allows you to pay your sanitary sewer bills via Downers Grove Sanitary District. Simply enter your account number and billing information to make a secure payment. For more result updates, don’t hesitate to look into the Hazel Park Water Bill Pay | Check Online Payment Method.

Downers Grove Water Bill Payment Number

You can make phone payments by calling 630-969-0664. Phone payments can be made with VISA, MasterCard, American Express, and Discover Card.

Pay In Person

Visit the Village Hall or Public Works during business hours and make a payment at the cashier’s window. You can pay the Downers Grove Water bill with cash, check, or credit card.

Pay Downers Grove Bill via Mail

Send a check or money order made payable to “Village of Downers Grove” to 801 Burlington Ave., Downers Grove, IL 60515-4776. Ensure you write your account number on the check or money order.

Drop Box Payment

Locate one of the designated drop boxes around the Downers Grove area and drop your payment (check or money order only) in the secure slot. These boxes are typically located near mailboxes.

Downers Grove Water Bill EFT Pay

Sign up for EFT through your CSS account or by downloading and returning the Direct Debit form. This option automatically deducts your payment from your checking or savings account on the due date.

Auto Payment

Enroll in AutoPay through your CSS account to automatically pay your water bill using a credit card or checking account. This prevents late fees and guarantees on-time payments.

Downers Grove Water Customer Service

Every two months, the Village sends bills to its customers for their utilities. Every odd month, bills are generated for the north part of town, and every even month, for the south side of town.

Water usage and a stormwater utility fee are among the fees that are assessed.

For inquiries about billing related to moving in or out, separate meter credits, account adjustments, collections, sewer user bills, payment plans, and other matters, please contact our billing department at 630-969-0664 or via our Contact Us page.


Q: Who provides my water service?

A: This depends on your location in Downers Grove. If you receive a water bill from the Village of Downers Grove, they provide your service. If you receive a separate bill from the Downers Grove Sanitary District, they handle your water.

Q: What are the payment deadlines?

A: Your water bill will have the specific due date printed on it. Typically, it’s around the 15th of the month.

Q: Can I pay by mail?

A: Yes, send a check or money order made payable to “Village of Downers Grove” to 801 Burlington Ave., Downers Grove, IL 60515-4776. Include your account number.

Q: How can I avoid late fees?

A: Set up AutoPay or recurring EFT to ensure timely payments.

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