Duke Energy Pay Bill By Phone

Duke Energy Pay Bill By Phone

You can make a Duke Energy bill payment by phone simply by calling 800.777.9898. You can use an automated phone system to make a payment 24/7 at any time by dialing 800.777.9898. Customers can also pay their Duke Energy bill online by using their credit or debit card. Duke Energy offers multiple ways for its customers to pay their bills. So, paying your Duke Energy account is easy, safe, and convenient with a range of invoicing and payment choices.

You may pay your bill in person at one of our approved payment sites. However, business clients may quickly and conveniently pay their Duke Energy account online using a credit card, debit card, or electronic cheque. Further, use Speedpay to send a one-time, same-day payment. So, to make an online payment, either log in to your account or search for it using your account number.

Official Website www.duke-energy.com
Category Electricity
Duke Energy Customer Login Click Here to Pay Bill Online
Service Area Florida, Indiana, Ohio, Kentucky, North Carolina, South Carolina, and Florida
Social Media Links Facebook, Twitter
Phone Number 800-769-3766
Customer Care Service 800-777-9898
HQ Location Charlotte, North Carolina 28202 550 S Tryon St
Services Power Quality Service

Enroll in Duke Energy Bill Pay

Sign up today in the Duke Energy Customer portal that provides you access to pay your utility bills online without any confusion. You need to provide the information to create an account. The customer portal will let make online payments and view your billing history any time after logging in. The information that is compulsory to provide includes,

  • Your Name
  • Email Address
  • Phone Number

Duke Energy Bill Pay Login

Opening an online account with Duke Energy Corporation is a simple process.  However, if you already have an account, just sign in with your username and password and follow the on-screen instructions. Once you complete your My Account registration, you’ll receive a verification email.  But, if you don’t have an account yet, click the ‘Register’ button and follow the prompts. You will get a confirmation email after registration. Having a Duke Energy account has many benefits. You can view your bill, manage payments, and make changes to your account.

How to Pay Duke Energy Bill

Duke Energy offers a range of online billing options for its customers. As an American electric power holding company headquartered in North Carolina, Duke Energy provides multiple bill payment alternatives. These options include

  • Pay Bill Online
  • Pay Bill by Phone
  • Pay Bill by Autopay
  • Pay Bill by Mail
  • Pay Bill in-person

Phone Payment for Duke Energy Bill

Paying your Duke Energy phone bill is easy and secure with their payment service. Simply call 800-777-9898 and follow the automated prompts provided by the operator. Further, your payment will be processed quickly using Speedpay, although there will be a convenience fee charged by Speedpay for the transaction. Once the payment is successful, the funds will be immediately reflected in your account. This service is available anytime for your convenience.

Mail Your Payment to Duke Energy

Additionally, you can pay your Duke Energy bill via mail. Your payments should be mailed to

  • Duke Energy
  • P.O. Box 1327
  • Charlotte, NC 28201

Before making a payment to Duke Energy, please ensure that you have verified your account number and other details, including the due date.

In-Person Payment for Duke Energy Bill

If you’re looking for a convenient and efficient way to pay your bills, the traditional payment method is a great option. So, you can easily find a payment center near you since the company has established multiple locations nationwide. When you arrive at the Duke Energy Payment Location, simply inform one of the customer service representatives that you want to pay your account. To ensure a smooth and speedy transaction, have your account number readily available. So, use the website to enter your location and find the closest store, and you’ll be directed there. For additional results, feel free to browse, Nipsco Bill Pay Login | Payment Methods, if you are in Indiana.

Pay Your Duke Energy Bill via the App

Managing your account through your smartphone has never been easier. You can download the Duke Energy app for free on both iOS and Android operating systems from the App Store or Google Play. If you’re a new user, register with your cell phone and use the same login credentials as My Account. After completing the registration process, log in and select BILL PAY from the menu.

In addition to its main functions, the mobile application offers supplementary features such as monitoring energy consumption and setting bill reminders to alert you a week in advance of the payment due date. So, by checking for deals ahead of time, you can easily take advantage of them.

About Duke Energy

Did you know that the largest holding corporation for electric power in the US is Duke Energy Corporation? The company is headquartered in Charlotte, North Carolina, and provides power to over 7.2 million clients across 104,000 square miles. With 58,200 megawatts of base load and peak generation, Duke Energy controls a variety of energy sources including nuclear power plants, coal, oil, and natural gas. Further, the company employs approximately 29,000 people and produces an impressive 148,798,332 megawatt hours of electricity annually.


In conclusion, here are several Duke Energy Pay Bill options that you can use to pay your utility bills. The company offers different options and customers have complete access to choose any option. You can pay bills by phone, by mail, online through the website, or by walk-in. Furthermore, you can contact customer service in case of any problem or if you need assistance regarding the services.


Q: Where can I pay the bill for Duke Energy?

A: There are several ways to pay your Duke Energy bill, including by phone, mail, online, and in person.

Q: I need a duplicate of my Duke Energy bill. How can I acquire one?

A: A copy of your Duke Energy bill may be obtained by visiting their official website.

Q: What is Duke Energy?

A: The holding corporation for electric power in the US is called Duke Energy Corporation. The corporate headquarters of Duke Energy is located in Charlotte, North Carolina.

Q: How can I contact Duke Energy’s customer service?

A: Their phone number is 800-777-9898.

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