Jones County NC Water Bill Payment Procedure

Jones County NC Water Bill Payment Procedure

Jones County NC Water Bill Payment options are available here. Pay your Jones County Water bill online 24/7/365 from your bank account, or credit/debit card. Customers can pay online with a credit card or a personal or business checking account at the Jones County NC Water. Also, you have further ways to pay your Jones County water bill including paying online, by phone, by mail, auto-pay, or in person. To pay your utility bill using the automated system, call 252-448-8000. If two bills are not paid on time, service may be terminated. Up until the actual meter read day, payment for the previous month’s (oldest) bill will be accepted. To keep the water flowing, however, a $50.00 LateĀ  Penalty Fee in addition to the entire amount owed must be paid on that day. To get info about all payment ways, you must read the following full article.

Official Website
Services Water Quality Services
Service Area Jones County
Category Water Bills
Jones County Customer Login To Pay Bill Click Here
Phone Number 252-448-8000
Customer Service 252-448-8000
Social Media Links Facebook
Payment Methods By Phone, Online, By mail, auto-pay, credit card pay, or by Person
HQ Location 418 Hwy 58 N, Unit B, Trenton, NC 28585

Jones County Water Utility Login

Jones County NC Water

Logging in to pay your Jones County, NC water bill through Citizen Self-Service is straightforward. Here’s how you can do it.

  • Open your preferred web browser.
  • Navigate to the Jones County Citizen Self-Service website:
  • If you already have an account, enter your username and password in the designated boxes. Click “Login.”
  • If you don’t have an account, click “Create Account.” Follow the prompts to provide your account details and create a secure password.
  • After logging in, a menu of choices will appear. Toggle “Utility Billing” on.
  • You’ll be prompted to enter your account number. This number can be found on your water bill or on the Jones County website.
  • You may also need to enter your service address or other identifying information.
  • After entering your account information, you’ll be able to choose your preferred payment method. Citizen Self-Service accepts credit cards, debit cards, and e-checks.
  • Carefully review the payment details before submitting. Ensure the account number, amount, and payment method are correct.
  • Once confirmed, click “Submit Payment” to complete the transaction.

Jones County NC Water Bill Pay Methods

There are several ways to pay your Jones County, NC water bill. So, you can use one of the given options to pay your Jones County Water bill.

  • Pay Online
  • Pay By Phone
  • Pay By Mail
  • Auto payment
  • Pay In-Person

Jones County NC Water Bill Pay Procedure Online

Jones County Water Bill

  • Citizen Self-Service: This is the recommended method if you have access to a computer and the internet. Visit the Jones County Citizen Self-Service website:
  • Log in or create an account.
  • Select “Utility Billing” from the menu.
  • Enter your account number and any other requested information.
  • Choose your payment method (credit card, debit card, e-check).
  • Review and submit your payment.

Jones County Water Bill Payment Phone Number

Also, you can pay your bill by using the automated phone system. Call the Jones County Water Department at (252) 448-8000. You can make a payment over the phone using a credit card or debit card. For additional results, feel free to browse, El Paso Water Bill Pay Online.

Pay By Mail

Make checks payable to “Jones County Water Department” and mail them to:

Jones County Water Department

PO Box 375

Trenton, NC 28590

Pay Jones County Bill In Person

If you prefer to pay in person, visit the water utility office during their business hours. You can pay with cash, check, or credit/debit card, depending on their accepted payment methods. So, pay your water bill in person at the Jones County Water Department office located at 1480 Hwy 4 West, Trenton, NC 28590. The office is open Monday-Friday from 8:00 AM to 5:00 PM.

Automatic Payment

Ask to have automatic payments set up. This enables the water provider to take the monthly bill amount automatically out of your bank account on the due date.

When making a payment, always remember to provide your account number and any other necessary information to guarantee that the money is correctly credited to your account. For the most precise and current information, it is recommended to get in touch with the water company directly if you have any particular queries about paying your water account in Jones County, North Carolina.

About Jones County NC Water

The Jones County Regional Water System wants to give you affordable, safe, and clean drinking water. We follow the guidelines set forth by the North Carolina Department of Environment and Natural Resources as well as the US Environmental Protection Agency to do this.

Customer Service

Jones County Water works hard to give you exceptional customer service. We value your opinions. Please don’t hesitate to call us at 1-478-743-3211 if we can be of any assistance.


Q: Are there any late fees?

A: Yes, there is a $50 late fee for payments received after the due date.

Q: Can I sign up for paperless billing?

A: Yes, you can sign up for paperless billing to receive your water bill electronically by email. Contact the Jones County Water Department at (252) 448-8000 for details.

Q: How do I log in to pay my water bill online?

A: You can log in or create an account at the Citizen Self-Service website. Follow the instructions for logging in or creating an account, then select “Utility Billing” and enter your account details.

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