Mcallen Water Bill Login: Online Payments Options

Pay your Mcallen Water bill online by using your credit/debit cards. You may pay your Mcallen water bill 24/7 by using an automated phone system at 956-681-1600. Mcallen Water Department provides several ways that you can use to pay your water bill. These Mcallen Water bill payment ways include online, by phone, mail, auto-pay, or in-person. Additionally, log in to your Mcallen Water account to pay your water bill online. So, if you want to learn all water bill payment ways, read the following article.

Mcallen Water Bill Payment

McAllen Water Department provides safe and clean water to the City of McAllen’s customers. So, if you are also a customer of McAllen Water and want to pay your bill then this is the right place for you. There are multiple options available to pay your water bill.

Official Website
Services Water and Sewer
Service Area McAllen, Texas
Category Water Bills
Water Customer Login To Pay Bill Click Here
Phone Number 956-681-1600
Customer Service 956-681-1600
Social Media Links Facebook, Twitter
Payment Methods By Phone, Online, By mail, auto-pay, credit card pay, or by Person
HQ Location 1300 West Houston Avenue, McAllen, Texas 78501, USA

Mcallen Water Account Login

Mcallen Water Bill

Logging in to pay your McAllen water bill depends on the method you choose:


  • Visit the MyBills portal.
  • Click the “Link Login” button on the homepage.
  • Enter your email address and password associated with your MyBills account.
  • Click “Sign In”.

Important: If you haven’t created a MyBills account yet:

  • On the MyBills homepage, click “Register Now”.
  • Have your utility bill handy, as you’ll need information from it to register.
  • To create your account, adhere to the on-screen directions.


  • Visit the Doxo website.
  • Create an account if you haven’t already.
  • Link your McAllen Public Utility account to Doxo by following their instructions.
  • Once linked, log in to your Doxo account and access your McAllen bill for payment.

Mcallen Water Bill Pay Options

There are several ways to pay your McAllen bill:

  • Pay Online
  • Pay By Phone
  • Pay By Mail
  • Auto payment
  • Pay In-Person

Pay Mcallen Water Bill Online

Pay Mcallen Water Bill

MyBills: This is the official online payment portal for McAllen Public Utility. You can register for an account and pay with a credit/debit card or eCheck. There are limits for single payments ($500 for credit/debit, $7,500 for eCheck), and payments made after disconnection won’t automatically reconnect service.

Doxo: You can link your McAllen Public Utility account to Doxo and pay your bill through their platform. This allows for easy and secure one-time payments. For additional results feel free to browse, Havelock Water Bill Pay Billing & Payment Options.

Mcallen Water Bill Pay by Phone

Further, you can pay your Water bill by using an automated phone system. Call McAllen Public Utility customer service at 956-681-1600 and make a payment by phone with a credit/debit card.

Pay In Person

Customer Service Center: You can visit the MPU Customer Service Center at 1300 Houston Avenue, McAllen, TX 78501, and pay your bill with cash, check, or credit/debit card during business hours (Monday-Friday, 8:00 AM – 5:00 PM).

Payment Kiosks: There are several self-service kiosks located throughout the city where you can pay your bill with cash, check, or credit/debit card. You can find a list of kiosk locations on the MPU website.

Pay Mcallen Water Bill by Mail

Send a check or money order payable to “McAllen Public Utility” to:

McAllen Public Utility

P.O. Box 2651

McAllen, TX 78502

Mcallen Water Customer Service

The McAllen Public Utility offers various ways to connect with their customer service department:

Main line: 956-681-1600

Automated Payment System: 956-681-1600 (press 1)

Payment with Live Agent: 956-681-1600 (press 2)

Customer Service: 956-681-1600 (press 3)

Water Emergency (After Hours/Weekend): 956-681-1717

Wastewater Emergency (After Hours/Weekend): 956-648-4010

Wastewater Problems (Monday-Friday, 8 am-5 pm): 956-681-1750


Q: What are the due dates for McAllen water bills?

A: Billing dates and due dates are set by location and cannot be changed. Check your bill for your specific due date.

Q: What are the payment limits for MyBills?

A: Single payments are limited to $500 for credit/debit and $7,500 for eCheck.

Q: Can I schedule automatic payments through MyBills?

A: You can set up automatic payments to avoid late fees.

Q: Where can I find my account number?

A: Your account number is located on your water bill.

Q: How can I report a water leak?

A: You can report a water leak by calling McAllen Public Utility customer service at 956-681-1600.

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