Pay Water Bill Online Shreveport Step by Step Guide

Pay Water Bill Online Shreveport Step by Step Guide

Pay Shreveport Water bill online by using several methods. You can pay your water bills by using credit/debit cards or your bank account. Pay your bill by using their automated system by calling (318) 524-8794. There are several payment options provided by Shreveport Water. These payment ways include online, by phone, mail, auto-pay, or in-person. You must read the following article to get info about all bill payment ways and Shreveport Water login.

Official Website
Services Water and Sewer
Service Area City of Shreveport
Category Water Bills
Water Customer Login To Pay Bill Click Here
Phone Number (318) 524-8794
Customer Service 318-673-6097
Social Media Links Facebook, Twitter
Payment Methods By Phone, Online, By mail, auto-pay, credit card pay, or by Person
HQ Location 505 Travis Street, Shreveport, LA 71101

Shreveport Water Bill Login

Water Bill Online Shreveport

Here’s how to log in to pay your Shreveport water bill online:

  1. Go to the Self-Service Portal:

Open your web browser and navigate to the Shreveport Water & Sewerage Self-Service Portal:

  1. Enter your login credentials:
  • In the “Log in” section, type your email address in the “Username” field.
  • Enter your password in the “Password” field.
  • Check the “Remember me?” box if you want the portal to automatically log you in next time.
  1. Click “Log In”:

Press the “Log In” button.

  1. Make your payment

Shreveport Water Bill Payment Options

You have options for paying your Shreveport water bill, and the best choice for you might depend on your personal preferences and what’s most convenient at the moment. Here are your choices:

  • Pay Online
  • Pay By Phone
  • Pay By Mail
  • Auto payment
  • Pay In-Person
  • Quick Payment

Water Bill Online Shreveport

Self-Service Portal:

Shreveport Water Sign in

This is the recommended option for most. If you haven’t already, register for an account on the Shreveport Water & Sewerage Self-Service Portal ( Once registered, you can log in and make a payment using your bank account or credit/debit card (convenience fees apply).

One-Time Payment:

If you don’t need an account, you can make a one-time payment on the same portal without logging in. Just click “Make a Payment Now” and input your payment and account information. However, a $3.25 convenience fee will be added. For additional results, browse the Syracuse Water Bill Pay Step-by-Step Guide.

Shreveport Water Bill Pay Phone Number

Call the Shreveport Water & Sewerage Department at 318-673-5510 and follow the prompts for the Interactive Voice Response (IVR) system. You can pay with your credit/debit card, but again, a $3.25 convenience fee will apply.

Pay In Person

Visit the Shreveport Water & Sewerage Department in person at 2525 Kings Highway. They accept cash, money orders, checks, and credit/debit cards.

One Time Payment

If you don’t want to log in, you can make a one-time payment without an account by clicking “Make a Payment Now!” on the portal main page. However, you’ll be charged the $3.25 convenience fee.

Pay Shreveport Water Bill by Mail

Send a check or money order to Shreveport Water & Sewerage Department, P.O. Box 30065, Shreveport, LA 71153-0065. Allow ample time for processing.

Shreveport Water Customer Service

The goal of the customer service division is to give our clients excellent daily support. Every month, our division completes 3,500 service requests, reads more than 80,000 meters and generates more than 68,000 customer bills. Every day, we field 700–800 calls and help with account upkeep, account setup for new customers, billing, and payment collection.

Starting a Service

The Customer Service Division can be reached by phone at 318-673-6097 or in person at Permits Center, Government Plaza, Room 130, Shreveport, LA 71101, from 7:30 a.m. to 5:30 p.m., Monday through Friday.


Q: What methods can I use to pay my water bill?

A: You can pay online through the Self-Service Portal or make a one-time payment, by phone using the Interactive Voice Response system, in person at the Department office, or by mail.

Q: Can I pay online without fees?

A: Yes, you can pay online with no fees using an eCheck. However, credit/debit card payments incur a $3.25 convenience fee.

Q: When is my water bill due?

A: Bills are typically due on the 15th of each month. Check your latest bill or the Self-Service Portal for the exact due date.

Q: Where can I find my account number?

A: Your account number is printed on your water bill and online statements.

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